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Internet use for health and illness in Greece. Preliminary results of a European study on eHealth consumer trends

Abstract : The aim of this study was to investigate the perception and attitudes of people in Greece regarding the use of the internet for Health and Illness (H&I). It is the Creek part of a survey conducted concurrently in 7 European countries in 2005 and 2007, to establish eHealth consumer trends across Europe. METHOD: 1000 men and women aged between 15 and 80 years, in telephone interviews expressed their opinion on the use of the internet for H&I. The sample was stratified for age, occupation, and geographic location of residence. The questionnaire used is based on earlier Norwegian surveys (2000-2002) and was translated to national languages, including Greek, using the dual focus method. Four questions designed specifically for Greece explored the acceptance of innovative eHealth services. RESULTS: In all Creek regions, the internet is considered an important information source for H&I by 37.7-38.5% of the respondents, internet use for H&I, however, varies considerably between urban and rural areas (29.5% vs 18.5%), reaffirming the existence of the digital divide in Greece. While personal contact with health professionals ranks first among information sources for H&I, half the internet users for H&I go online in search of information before or after a medical appointment. Moreover, 59% of the internet users for H&I make their decision about whether to consult a health professional based partly on information found on the internet. Of the internet users, 58.5% feel relief after consulting the internet on H&I issues. Regarding eHealth, 26% of the respondents feel comfortable with medical visits via computer or video-phone. Furthermore, 46% would grant remote access to their medical data to expedite diagnosis. Given the opportunity, 61.7% would access their Electronic Health Record (EHR) online, 59.2% even with an annual fee. CONCLUSIONS: Perception and use of the internet as an information source for H&I assert the existence of a wide digital divide in Greece. However, favorable disposition towards online EHR access and hesitance towards telemedicine suggest that this divide can be bridged with education, user-oriented services, and incentives.
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Submitted on : Monday, December 13, 2021 - 1:18:29 PM
Last modification on : Sunday, June 26, 2022 - 12:17:58 PM


  • HAL Id : hal-03477223, version 1



Ce Chronaki, A Kouroubalin, A Stathopoulou, T Roumeliotaki, E Orphanoudaki, et al.. Internet use for health and illness in Greece. Preliminary results of a European study on eHealth consumer trends. Archives of Hellenic Medicine, 2007, 24 (5), pp.440-457. ⟨hal-03477223⟩



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